Major fraudulent e-mail campaign launched by scammers
We have learned that criminals have launched a major e-mail campaign to deploy the infamous ZeuS Trojan e-mail, which will send spam
messages disguised as fraud alerts from the Internal Revenue Service (IRS), Twitter account hijack warnings, or salacious Youtube.com
videos.
The fraudulent IRS e-mail uses the verbiage "Notice of Underreported Income" as the Subject Line and encourages the recipient to
click a hyperlink to review their tax statement. All of the latest e-mails use a variety of URL shortening services.
To help protect against fraudulent activity, we continue to strongly recommend that you review Internet security procedures
including, but not limited to:
- Ensure that up-to-date antivirus, antispam and antispyware programs are being used on all of your Internet-connected personal
computers.
- Educate yourself on the prevention of keylogger, spyware, and phishing attempts. A great place to start is with the interactive
educational information on our website, which includes security topics such as Identity Theft Prevention for corporate clients and
consumers.
Click here to visit our Online Education Center.
COMING SOON - Extended Online Banking Customer Support Hours!
We are pleased to announce that Online Banking Customer Service will soon be available for an additional two hours per day to better accommodate our customers’ busy schedules. Effective August 2, 2010, our new hours will be 7am-6pm Pacific Time, Monday through Friday.
Thank you for your continued business and the opportunity to serve your banking needs. If you have any questions or need additional information, feel free to give us a call at (800) 348-0146. We are always here to help.
Free Account Alerts are now available!
Personal online banking users can now set up alerts to monitor account balances and activity. Log into your new On-Line Banker Inbox and choose from eight alerts that can be delivered to any email address, to your mobile phone, or to your online account.