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Mobile Banker

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Frequently Asked Questions

Mobile Banker is a free service for customers of Montecito Bank & Trust’s On-Line Banker, and allows you to view account balances, activity, and alerts, transfer money, pay bills, and locate branches and ATMs from certain supported cell phones.

Yes, you must have at least one Montecito Bank & Trust account to use our mobile banking services.

  1. Log on to On-Line Banker and navigate to the Options tab.
  2. Click on Mobile Banking and then Edit.

    You will need:

    • Your 10-digit cell phone number.
    • The name of your wireless carrier.
  3. Enter your cell phone number.
  4. Select your wireless carrier from the drop-down menu provided.
  5. Create your four-digit personal Mobile Banker PIN.
  6. Read the enrollment information carefully and click Submit. That’s it!

Setting up Mobile Banker on your phone is easy and hassle-free. There are no applications to download, and just a few simple steps to begin. After you enroll, Montecito Bank & Trust will send a text message to the cell phone number you provided. The message will include:

  • A link to the Montecito Bank & Trust Mobile Banker website
  • A One-Time Password to log in from your cell phone
  1. Simply click on the link in the text message and the One-Time Password will be entered automatically. If your device does not allow you to click on the link provided, you can also navigate to the login page at www.montecito.com/mobile (or http://mobile.montecito.com) from your phone’s Web browser and manually enter the One-Time Password.
  2. Enter your Online Access ID and Mobile Banking PIN.

You should receive your enrollment text with your One-Time-Password and login link immediately.

Mobile Banker works with all U.S. wireless carriers, and is compatible with any mobile device (phone, PDA, iPhone®, or Palm®) with Internet capability. If you are unsure of your phone’s capabilities, please contact your wireless provider. Please note: Although Montecito Bank & Trust does not charge for Mobile Banker, your wireless carrier’s standard Internet access rates do apply.

Unfortunately, Mobile Banker cannot be used if your phone cannot access the Internet. Talk to your wireless provider about upgrading to a newer phone that has Internet capabilities.

Check balances, check account activity, view account alerts, and transfer money between your Montecito Bank & Trust accounts.

At this time, you may complete transfers to and from your Montecito Bank & Trust checking and savings accounts.

Yes! If you are a Bill Pay user through On-Line Banker, you may view bill payment activity, schedule payments to existing vendors, and make changes to pending payments.

Yes: For Internal Transfers made online, the cut-off time is 5:00 p.m. Pacific time. For Bill Pay transactions, the cut-off time for same-day processing is 1:00 p.m. Pacific time.

Montecito Bank & Trust does not charge for the Mobile Banker service; however, your wireless provider may charge for Internet access. Please check with your wireless carrier for Internet access rates and plans.

Mobile Banker delivers the highest level of security thanks to multiple layers of authentication. This includes a unique Access ID, a personal PIN number that only you know, and a ONE TIME PASSWORD that changes each time you login. Plus, no personal information is stored on your device at any time. All these measures together ensure that your information is fully protected.

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For additional help understanding and using Mobile Banker.

 
 

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